Terms and Conditions
Terms and Conditions
Welcome to Timeless Aperture! By using our website, purchasing our products, or engaging with our content, you agree to the following Terms and Conditions. Please read them carefully.
1. About Us
Timeless Aperture is the online portfolio and website of a street and documentary photographer. We specialize in capturing raw, unfiltered moments of human experience, culture, and social change through photographs. Our work culminates in prints, books, and zines, which are available for purchase on this website.
2. Intellectual Property
All photographs, writings, and content featured on Timeless Aperture are the property of Bimurtya Ganguli and are protected by copyright laws. You may not reproduce, distribute, or use any of our content without prior written permission.
3. Products and Availability
- Products for Sale: We offer fine art prints, books, and zines featuring my documentary photography. Product details and prices are listed on the site and are subject to change without notice.
- Availability: We strive to maintain accurate stock levels, but some items, especially limited-edition prints or special projects, may sell out. If an item you order is unavailable, we will notify you promptly.
4. Ordering and Payment
- Order Process: After placing an order, you will receive an email confirmation. This confirms that we’ve received your order, but does not indicate that the order has been processed or shipped.
- Payment: Payments are processed securely via Razorpay, Shiprocket . Your payment information is never stored on our site.
5. Shipping and Delivery
- Shipping: We ship to all over India. Shipping costs are calculated at checkout, and delivery times vary depending on your location.
- Delivery Time: While we aim to dispatch orders within 7 business days, delivery may be delayed due to factors beyond our control e.g. weather.
6. Returns and Exchanges
- Return Policy: Due to the nature of our products, we do not accept returns or exchanges on prints, books, or zines unless they arrive damaged. Please contact us within 7 days of receiving your order if there’s an issue.
- Damaged Goods: If you receive a damaged product, please contact us with photos of the damage, and we will arrange for a replacement or refund.
7. Privacy Policy
We respect your privacy. Any personal information you provide (such as name, email, shipping address) will be used solely for processing orders and delivering products. For more details, please read our privacy policy.
8. Limitation of Liability
To the fullest extent permitted by law, Timeless Aperture is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our liability is limited to the purchase price of the product in question.
9. Modifications
We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and any modifications will apply immediately upon posting.
10. Governing Law
These Terms and Conditions are governed by the laws of India, and any disputes will be resolved in the appropriate courts of Insert Jurisdiction .
11. Contact Us
If you have any questions about our Terms and Conditions or need assistance, feel free to reach out:
- Email: timelessaperturephoto@gmail.com
- Phone: +91 9330914372
- Address: AG-183, Talbagan, Kestopur, Kolkata 700101.